Managed Services in Chicago

Outsource your IT Tasks

Established in 1996, we are recognized as one leading IT service desk providers in the Chicagoland region. GCS delivers proactive maintenance services to small and mid-size businesses through our flat-rate TotalCare IT Support Service. Designed to reduce your costs, increase your profits and mitigate your business risks, we partner with you as your Virtual IT Department, allowing you to focus on running your business, not your technology.

GCS provides a complete range of business managed services – including IT Infrastructure Support, Monitoring and Management, 24/7/365 Service Desk, IT Service Management, and Service Integration and Management (SIAM). We will work with you to understand your requirements and develop a tailored solution that fits your budget; your unique IT requirements provide you with the right environment that can address all your IT Issues.

A brief overview of what we can do for you under a Managed IT Support Contract:Infrastructue Management

  • 24/7 real time remote monitoring with proactive alert handling
  • Desktop / WS Support
  • Mission Critical Servers
  • Virtual Environment
  • Central Storage
  • Anti-virus updates
  • Hard drive capacity and growth rate
  • Emergency repair and problem rectification
  • Exchange Services
  • VPN Solution
  • Office 365 Setup
  • Patch Management
  • Monitoring Services
  • Scheduled onsite network and system maintenance and support
  • Reduced Callout Charges as an addon to your contract.
  • Unlimited Phone & Remote Support for all your end-users
  • Backup and Disaster Recovery planning and administration
  • Monthly onsite network health check including software and operating system updates
  • Voip Management
  • Customized flexible plans according to customer need at fixed affordable monthly fee
  • Help-Desk and technical